Expedited Shippings Worldwide

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Refund policy

We Do not accept returns unless we are responsible for the mistake with your order.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at llawapparel@gmail.com. If your return is accepted, you will be responsible for shipping the item back to us, as we will provide instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at llawapparel@gmail.com.


Damages and issues
Please inspect your order upon reception and contact the post office immediately if the item is defective as we are not responsible for damages once we pass it off for shipping, damaged if you receive the wrong item contact us so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds
We do not refund cash unless the mistake was made on our behalf, will notify you once we’ve received and inspected your return and you will receive store credit. and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

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